PingPong is joining Hotjar
We are happy to announce that PingPong has been acquired by Hotjar.

Knowledge isn’t power – shared knowledge is

Make research synthesis more about sense-making and less about transcribing interviews hours on end with PingPong’s built-in video transcription, clipping and sharing features.

Create in-session notes and highlights

Speed up the research analysis process before your session even ends by capturing the aha moments right as they happen.

Take time-stamped notes in-session without losing focus
Use hotkeys or emojis to mark insightful moments
Find session highlights and notes fast and with ease
Learn more about the call
PingPong allowed us to make user testing a habit and a truly fun thing to do by taking care of the painful parts. PingPong repeatedly connected me with people with just the right background, allowing us to focus solely on testing.
— Péter Gyöngyösi, One Identity

Bookmark session highlights

Create and save video clips from your recordings to mark key session moments in just a few clicks.

Quick-to-learn, easy-to-use editor
Shareable and downloadable video clips
Create shareable and downloadable video clips

Auto-transcribe sessions

Save tons of time automatically transcribing your recordings – no more rewatching and manually transcribing sessions.

Available for 20 supported languages
Sentence-by-sentence playback for quicker rewatch
Easily edit, correct and download transcriptions

Share recordings and clips with your team

Download all your notes, clips and transcriptions so your entire team or organization can learn and benefit from them.

Download and share your assets in a single click
Password-protect videos with sensitive information

Safe & compliant research storage

Store all your research insights in one place without having to worry about data loss, security risks and non-compliance.

GDPR-compliant data storage on AWS EU servers
Research video storage for up to 2 years
Encryption while data is in transit and in storage
We’re currently working on our ISO27001 certification
Learn more about Security

Get started in three easy steps

Sign up as a researcher
Let's do it
Set up your research
Learn how
Buy credits and get to work
Check plans