PingPong is joining Hotjar
We are happy to announce that PingPong has been acquired by Hotjar.

A video call specially built for research

Run, record, edit and share your research sessions in a way that benefits you and your team the most. All in the same place.

Easy-to-use, easy-to-love video conferencing

We're always working to make our app better, one update at a time. Check out our Changelog to see a complete timeline of features, tweaks and fixes.

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Record sessions automatically

You don’t have to worry about whether or not you hit ‘Record’. We’ve done it for you.

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Invite others to join in on the sessions

Ask your colleagues or the entire team to listen in on your sessions in real time.

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Fully automated workflows

Take time-stamped notes, highlight key details and insights and share them with ease.

Access and store recordings securely

Store all your research insights in one place without having to worry about data loss, security risks and non-compliance.

GDPR-compliant data storage on AWS EU servers
Research video storage for up to 2 years
Encryption while data is in transit and in storage
PingPong allowed us to make user testing a habit and a truly fun thing to do by taking care of the painful parts. PingPong repeatedly connected me with people with just the right background, allowing us to focus solely on testing.
— Péter Gyöngyösi, One Identity

Create in-session notes and highlights

Speed up the research analysis process before your session even ends by capturing the aha moments right as they happen.

Take time-stamped notes in-session without losing focus
Use hotkeys or emojis to mark insightful moments
Find session highlights and notes fast and with ease
You're spectating

Turn research into a team effort – and benefit

PingPong allows all team members, from researchers to product managers, to become part of the research process, in real time or afterwards.

Invite team members to observe sessions remotely
Spectators remain invisible without causing interruption
Ask spectators to take notes and create highlights
Assign multiple moderators to sessions

No plugin, no problem

PingPong makes it possible to run user research sessions in any browser on desktop or mobile without any extensions or plugins.

Use PingPong on MacOS, Windows or Linux for the best experience
Hold sessions via mobile with full functionality (except screen sharing)
Download the PingPong app for iOS - coming soon

Get the most from your research

Make research synthesis more about sense-making and less about transcribing interviews hours on end with PingPong’s built-in video transcription, clipping and sharing features.

Save time turning audio into text with automatic transcription
Take time-stamped notes to bookmark key moments
Create shareable and downloadable video clips
See how

Sounds good but need testers first? We’ve got you

Get access to a 175,000-strong global pool

Finding research participants, consumers or professionals has never been easier, whatever your research focus.

Learn more about recruit

Bring your own participants
—coming soon!

Already have your potential research candidates? Let’s make scheduling, running and analyzing sessions a breeze for you.

Get started in three easy steps

Sign up as a researcher
Let's do it
Set up your research
Learn how
Buy credits and get to work
Check plans