News
PingPong is joining Hotjar
We are happy to announce that PingPong has been acquired by Hotjar.

Making UX research a breeze

The hassle of finding participants, rewatching videos and taking notes is over. Say hi to UX research as it was meant to be: automated in all the right ways and managed through a single interface.

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Key features

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Take the hassle out of tester recruitment

Get instant access to our global user pool of over 175,000 testers.

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Automate the research process

Benefit from automated scheduling, rescheduling and replacement.

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Make video calls and record sessions

Use the built-in video call function with the automatic recording feature.

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Take and share session notes 

Take time-stamped notes, highlight key details and share them with ease.

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Invite spectators to sessions

Ask members of your team to observe user interview sessions in real time.

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Forget about incentives

Tester compensation is included in the credit price and paid automatically. 

Recruitment

Find testers instantly

Finding the right people has never been easier. From consumers to working professionals, get access to more than 175,000 testers from all over the world.

Benefit from fully automated recruitment workflows
Use advanced screening and filtering tools
Speed things up with same-day scheduling
Learn more
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scheduling

Scheduling on your terms

Stress-free scheduling on your own terms. Just enter the dates and times when you're available and we'll get real users booked into your calendar.

Synchronisation with your Google or Office 365 calendar
Configurable buffer time and daily interview limits
Over-booking prevention
VIDEO call

Built-in video call

No more worrying about downloading apps for video conferencing. Our web platform has video calling built in—just log in when your interview begins.

Run, record, edit and share sessions in one place
Invite team members to observe calls in real time
Save time with the automatic transcription feature
Learn more
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Compensation

Compensation taken care of

Once your interview is complete, we'll make sure your testers get paid seamlessly. No need to track and manage your outgoing payments.

Automated incentive management and payouts
Multi-currency support
Customisable incentive amount
Understand

Share the learnings with your team

Review all your completed research in a single place and share it with those who need to understand it.

Save time with the automatic transcription feature
Use hotkeys or emojis to mark key moments
Download and share assets in a single click
Learn more
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Want to know more?

Contact us to see how PingPong can transform your UX research experience.

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