Voice your honest opinion and help companies build products that are great for everyone to use.
Get rewarded for every online interviews you complete: Earn €10 to €100 for each session between 30 and 60 minutes.
Strategist, writer and co-founder of Loppist.com
As an entrepreneur who has conducted my fair share of user testing sessions, I have to say that PingPong is an excellent service for getting professional and high quality user testing done easily. Their scheduling tool works great and their customer support is always prompt and reliable.
Travel organiser, brand & style consultant
I love PingPong because it connects me with companies that value my opinion. I get to interact with awesome digital products & help shape the way they work. Often times it's products that I use myself almost daily, so it's a real win-win for everyone.
A computer/laptop/Mac with a webcam and microphone that can handle video calls + a stable internet connection. You can speak any language, we have a lot of research in various languages. Speaking English might be useful though!
On the day of your interview, you'll receive an email from us with a link for you to join the interview. Most of the interviews happen on the PingPong website, it is safe and convenient.
Usually, your interviewer will give you a website link to visit and ask you to share your screen. They'll ask you a few simple questions: all you need to do is answer them honestly or think aloud by describing your thoughts while you're looking at their product, so that they can learn from your reactions. A silent interviewee isn't the most helpful one 😉
There's nothing to be nervous about! Interviews are simple and friendly. It is not an examination and you're certainly not being judged on how confident you are, or how good you are with a computer. Your interviewer will talk you through everything you need to know.
When you sign up as a tester, your details will be stored semi-anonymously in our user database. Whenever a team is looking for users, they'll tell us about the kind of demographic they're looking for, such as “people from the United States” or “people who work in education.”
If you match the criteria for the research, you will automatically receive an invitation from us. This invitation will tell you what dates and times are available for your session and the amount of money you'll earn for taking part in it. If you then decide to participate, just follow the instructions and pick an available time slot that's convenient for you.
As long as you have a working computer with camera—yes! We have testers like you from all over the world. Our clients too, are in many different countries, and research is happening day and night. So don't worry about only getting invitations to sessions at inconvenient European hours if you're in the Americas or Asia.
We will pay you directly to your bank account (via Transferwise) or to your PayPal account. Your compensation will automatically be paid within 7 days after the interview.
Please keep in mind that PayPal might charge you a small fee for receiving funds.
When designers are building apps and websites, they desperately want to hear what real people think about products they're building. The best way to get those insights is through personal and engaging user interviews.
As a tester, you're spending your precious time to help give valuable feedback, and so our customers (mostly startups and internet businesses) are genuinely willing to pay you for your time. If you want to learn more, read our related blogpost.
No. Payments made to you aren't taxed by us, so we don't deduct any taxes. If you're a taxpayer in your own country, it's up to you to make sure you're declaring the correct tax on your earnings.
You'll typically be able to earn up to €15-20 for a 30 minute session and €30-40 for a 60 minute session. Where a researcher has very specific needs, you may be invited to sessions with much higher compensation on offer, sometimes as much as €80-100. We also have shorter sessions coming in the future which require less time commitment with smaller compensation.
We don't set a fixed limit on the number of sessions you can participate in, but the number of invitations you receive will depend on whether your background matches up with the needs of our researchers.