First, please make sure you're using Chrome and your Camera and Microphone is enabled. Follow these steps if you still encounter technical issues during your PingPong session:

  1. Close any other applications or browser tabs that are using your camera or microphone.
  2. Refresh PingPong site: you'll be prompted to confirm refresh. Go for it because many times, a simple refresh resolves the issue.
  3. Still not working? Restart your browser: make sure that every tab is closed to fully restart the browser.
  4. Still not working? Restart/reboot your computer.

Going through these steps should resolve 99% of the potential issues. In case you're still facing difficulties, please contact us.

Updated on
September 8, 2020
Written by
Thomas