99 Challenges Podcast - How user testing can improve your business

Thomas
Thomas
Customer Success

Thomas helps researchers find the best candidates for their tests. He also makes sure that everyday operations and test sessions run smoothly.

Our founder, Zsolt, has been a quest at the 99 Challenges Podcast created by Anywhere.

With each weekly podcast episode the host, Peter Benei, tackles a challenge with his guests. The aim is to provide actionable insights focusing on relevant solutions for each challenge.

This particular episode focuses on user testing and user research. Zsolt is explaining the 3 most important steps you need to do when doing user research on your own. A dive deep into the why, when, and how. Discussing why you need user testing in the first place and more. Tune in for insights on when you need to do it and what preliminary research you need to safely start user research.

I've picked a few thoughts from the episode as a small teaser for the 25 minute talk:

"Think about research as kind of a muscle. You have to train it and the best way for that is to have consistency."

"Research is a team sport, you don't want to do this alone. Get your team involved!"

"Make sure that you have an actual output and the things you found out get implemented. This is where consistency is key, it forces you to close your research and get things done."

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Customer service is incredible, a five-star service/support - they are superstars! I was able to find participants all over the world that will definitely make an impact on our product.

Irene Cazaux

UX Designer

at
Workpro